FAQ

Deposits & Withdrawals

For steps on how to deposit to your account, please read our Fund Account section.For GStocks PH users please click this link for the step-by-step instructions on adding (top up) to your AB Capital Trading Wallet.

You can wire transfer your deposit to:Account Name : AB CAPITAL SECURITIES, INC.US$ Account No. : 641-2-64100630-5Name of Bank : Metropolitan Bank & Trust CompanyBranch : Tordesillas – Gil Puyat Ave. Branch, Makati CitySwift Code : MBTCPHMM

Under the Philippine Stock Exchange (PSE) settlement procedures, proceeds from sell trades are received by ABCSI two (2) business days after transaction date. Accordingly, the proceeds shall be withdrawable from your account two (2) business days after the date of sale.Stock sale proceeds are nonetheless immediately available to you for buying stocks on the same day the sale was made.

If you wish for settlement in USD, the following steps must be followed.Input the amount you wish to withdraw in Philippine Peso (PHP)Include the following information in your confirmation e-mailBank Account Name(must be under the same name as the ABCSI account holder)Bank Account NumberName of Bank Name of Branch  Bank Address  Swift Code  Routing Number 

Withdrawal requests shall be processed upon receipt of confirmation via registered e-mail address. Hence, only those with confirmation on or before the cut-off time of 10:00 AM shall be processed on the same day. Please refer to the credit schedules below for more details on when you can expect credit to your Registered Settlement Account.Requests that are not confirmed after the cut-off time of the next trading day will be cancelled by ABCSI.Credit Schedules for Direct DepositConfirmed on or before 10:00 AM on a trading dayOn or before 4:00 PM on the same dayConfirmed after 10:00 AM on a trading dayOn or before 4:00 PM on the next trading dayConfirmed on a non-trading dayOn or before 4:00 PM on the next trading dayWithdrawals in U.S. Dollars will be credited to the Registered Settlement Account within two (2) banking days upon receipt of withdrawal request confirmation.The availability of checks for pick-up depends on the pick-up location while checks for delivery shall be dispatched within two (2) banking days upon receipt of withdrawal request confirmation.

Yes, you can transfer your stock portfolio by filling up the Letter for Transfer from Broker Assisted to Online Form. Bring or mail the form to the Head Office. You can also fax it to (632) 88987596 or e-mail to customerservice@abcapital.com.ph.

Yes, call the nos. (632)8898-7618 or (632)8898-7520. An AB Capital officer will help you check your stock certificate and assist you on the procedures. Each stock certificate has a different set of processes.

Please follow these steps on how to withdraw funds from your account:Accomplish the Withdrawal Form that can be accessed by logging in to our Online Trading Account.Go to MAIN tab and click the WITHDRAWAL link.On the Withdrawal form, fill in the information required.Once the form has been submitted, we will send you a readback through email.If the information is complete, reply to our email by typing “CONFIRMED”. We will process your request only after we have received your confirmation.Please be informed that we have only have until 10am cut-off time for withdrawal confirmation.This is also to inform you that since we have our withdrawal page, only “cleared” funds are seen on the withdrawable amount.Furthermore, please be reminded that if your funds arise from selling transaction, it is still due for T+2 settlement. Please note that in selling stocks under PSE settlement procedures, the funds are received by ABCSI and credited to your account two (2) business days after transaction date.For GStocks PH users please click this link for the step-by-step instructions on how to withdraw funds from your AB Capital Trading Wallet to your GCash wallet.

Your cash dividends automatically goes to your online account as required under existing rules of the PSE. If you wish to withdraw your cash dividends, please see withdrawal procedures.